Friday, September 26, 2008

What did I say?

Over the past week in my new job as a phone specialist, we are training on proper procedures on how to answer calls. I apparently say okay and alright a lot, which I didn't know. I even said "buh-bye" without even realizing it. Our QA is so strict that I'm scared to fart without getting marked off. I have been told that it's not such a big deal because they expect us to suck for the first few months. They didn't tell us in those words, but generally that's what they were saying. Even though that sounds bad, it made me feel more at ease on the phones. I think I'll be fine.

I do, however, miss working for th e-mail team. I was temporary, but I could listen to my iPod, go to the bathroom when I wanted, and just have fun. The rules are more strict on the phone team at AICPA, I've observed.

I do get paid, and I found how much that will be. It is MUCH better than my last paycheck, oddly enough. Maybe it was because we started in the middle of a cycle or something. I'm not positive.

Hopefully I can relax this weekend with Semaj and play video games. Saturday is homework time. Of course, Sunday is football!!

Have a good weekend family and friends! I will try =).

1 Comments:

At 11:24 PM , Blogger MOMQUOTE said...

Glad the pay is better than you thought. You will be fine once you are trained. I hope the weekend is great for you. I went to Harry and David's and got Moose Munch for Sarah and Aaron and for Steph and Brad.

 

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